Amazon EchoBig DataCortanaDan MillerIntelligent AssistanceMobileSiriSocial

Intelligent assistant landscape shows slow growth but huge potential

GUEST: Ever since Apple’s Siri heralded the age of intelligent assistants (IAs) four years ago — followed by Microsoft, Google, Microsoft, and Facebook — pundits have complained that intelligent assistant technology isn’t living up to its promise. The truth is that innovation in this domain, as in all technological domains, follows a predictable cycle and goes […]

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Businesscustomer experienceMarketingPeter Sena

Are you nailing every customer touchpoint? If not, you’re failing

GUEST: So you have an exquisitely engineered product or an innovative service. Sorry, but that won’t be enough to sustain growth in today’s economy. From the customer’s point of view, you’re just getting started on meeting their basic expectations. Brands that differentiate themselves remember that driving purchase is all about creating great experiences for their customers […]

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Andy YangBusinessEntrepreneurVirtual RealityVR

Think VR is about to explode? Be prepared to wait

GUEST: My company’s main focus is on developing content, specifically photos, so we have been studying immersive video and virtual reality (VR) with particular interest. We are looking closely at the impact of several new VR creation and consumption technologies that launched last month at CES and at whether VR will be adopted by our users […]

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BusinessCSR Racing 2Dawn of TitansGamesMark PincusTim LeTourneauWords With FriendsZyngaZynga PokerZynga Slots

Why Zynga founder Marc Pincus is confident about the former juggernaut’s turnaround

Social mobile gaming company Zynga made Wall Street investors cringe this week. It beat earnings expectations in its fourth fiscal quarter earnings report on Wednesday, but chief executive Mark Pincus offered cautious guidance for the next quarter and delayed two major games. The company’s stock fell, and its valuation slipped from $1.9 billion to $1.7 billion. Zynga still […]

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BusinessCrystal DynamicsDICEElectronic ArtsGamesJohn StaffordMirror's EdgeNoah HughesRhianna PratchettRise of the Tomb Raidersquare enixTomb Raider

Tomb Raider writer Rhianna Pratchett paves a new way for female heroes

Lara Croft and video game writer Rhianna Pratchett share more than a few traits. The hero of the Tomb Raider series and the writer of video game stories are both strong women with “daddy issues,” Pratchett jokes. Her father was Terry Pratchett, the author of 41 Discworld fantasy novels and the writer of 70 books that […]

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BitcoinBusinessCommerceJacob Donnelly

Here’s what the future of bitcoin looks like — and it’s bright

GUEST: Bitcoin has been proclaimed dead 89 times. It has been labeled a Ponzi scheme and a failed experiment. Writers have argued for it to be forgotten and for developers to move on to greener pastures. But moving beyond this rhetoric, it’s not all that difficult to compare the rise of bitcoin to that of another […]

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